How do I track my order?Updated 3 days ago
You want your Reale Actives. And we want you to have it 💚 Here’s how to keep tabs on your order:
Check your shipping email
Once your order is packed and ready to go, you’ll receive an email with your tracking link.
If your tracking link doesn’t show movement right away, don’t panic 💚 That just means the carrier hasn’t scanned it yet. Tracking will update as soon as your package is officially in transit.
Track it through our site
You can also track your order anytime by:
Using our chat widget and clicking "Where is my order?"
Clicking “Where is my order?” in this Help Center
Just enter your order details, and you’ll see the latest status.
Shipping timeline reminder
Standard Ground Shipping can take up to 7 business days, depending on your location and carrier processing times. Need it sooner? Expedited Shipping is available for $20 and arrives within 2–3 business days once shipped. Shipping costs are non-refundable.
Please Note: The excitement is reale đź’š We're seeing higher order volume right now, so processing may take up to four business days. We promise it'll be worth the wait.