My order was marked delivered but it’s not here.Updated 6 months ago

Oh no! This can happen for a few reasons. First, a few questions:

• Was it delivered to another household member?
• Was it delivered to a neighbor?
• Was it delivered to a mailroom or front desk (if you’re in an apartment or multi-family building)?
• Was it delivered to somewhere other than your mailbox like a porch or back door?

Second, sometimes carriers mark packages as delivered a bit early, or leave them in unexpected spots.

If it’s still MIA after checking, please contact us here and we'll work on getting you a replacement!