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Reale Actives

Oh no! That is not okay.If your order arrives damaged, rest assured, we will get that replaced asap. <a href="https://realeactives.myshopify.com/pages/contact-form" target="_blank" rel="noopener noreferrer">Please send us a message here</a> and include your order number, which item(s) were damaged, and a picture (cell phone quality is fine) of the damage. We use the picture to share feedback with our Warehouse and Shipping partners.&#xA0;Once we have the details, we&apos;ll process a replacement for you ASAP and email you with an update.

Oh no! That is not okay. If your order arrives damaged, rest assured, we will get that replaced asap. Please send us a message here and include your order number, which item(s) were damaged, and a picture (cell phone quality is fine) of the damage. W

What if my order arrives damaged?

Shipping Questions

How do I cancel my order?

Can I remove or add anything to my order?

How do I update my delivery address?

Can I purchase Reale Actives with my HSA/FSA?

Order Questions

Are Reale Actives products safe for people under 18?

Are Reale Actives products safe to use during pregnancy/breastfeeding?

Are all Reale Actives products vegan & cruelty-free?

Are Reale Actives products clean/non-toxic?

Will Reale Actives products clog my pores?

Are Reale Actives products gluten-free and/or nut-free?

What are the names the products Reale Actives sells?

Are Reale Actives products intended to be used together?

Was there a doctor who developed Reale Actives products?

How many pumps should I use? How long will they last?

Are Reale Actives products okay for sensitive skin?

When can I buy Go Calm?

Can you tell me more about Get Bare?

Can you tell me more about Pore Power?

Can you tell me more about Go Deep?

Can you tell me more about Dew More?

Can I use Reale Actives products with other actives or prescriptions?

What is the shelf life or expiration of Reale Actives products?

Does Reale Actives contain sulfates or parabens?

Product Questions

How do I track my order?

Track My Order

What if my package gets lost?

What if my order is missing an item(s)?

What is your shipping policy?

How much does shipping cost?

Do you offer free shipping?

How long does delivery take?

My order was marked delivered but it’s not here.

Do you offer refunds or exchanges?

When will I get my refund?

What’s your return policy?

How do I start a return?

Return/Refund Questions

Where do you ship to?

International

Where is Reale Actives located?

Company Questions

How do I become an ambassador for Reale Actives?

Marketing/Influencer Questions

What if my order arrives damaged?Updated 6 months ago